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Refund and Returns Policy

Due to continuing nationwide steel mill price increases, the prices quoted on our website may vary daily. Lead times may be affected in some regions. Please call 1-800-374-7106 to confirm pricing and estimated delivery schedules.

Refund Policy

The deposit paid on a metal building order is refundable for up to 72 hours after your purchase order agreement has been signed. After 72 hours deposits are non-refundable. Once an order is processed with the factory: steel is allocated for the building, installation is prescheduled, and the order is processed with the engineer. After a building has been delivered and/or installed there are no refunds or returns. As a user of this site, you agree that access and use are subject to the terms and conditions and other applicable laws. If you are not in agreement with these terms and conditions, you should not use this site.

Exceptional Customer Support

Before, during and after the installation of your metal building our tech service and customer support teams are available to help you and answer any of your questions. This allows you to make an informed decision. We make every effort to guide you through the process and can offer priceless guidance on each of your critical building steps below:

    • SITE SELECTION – Am I picking the right building for my site? – We can guide you in the right direction when selecting the building size and dimensions based on your property. This also includes where to locate the building on your property and building orientation.
    • SITE PREP TECHNIQUES – How to best prepare your site for your new metal building – This includes elevating your pad location where required in flood zones, soil testing for density to determine stability, as well as creating a proper drainage plan to divert water away from the building.
    • PULLING YOUR BUILDNG PERMIT – Steps toward permit submission and how to deal with your building department – We offer building permit services in some states and can guide you through the process.
    • CONTRACTOR EVALUATION – Making sure you pick the right contractor for sitework or other – Eversafe Buildings offers guidance on how to pick the correct concrete contractor for your slab.
    • DIY CONSTRUCTION – Tips for success for DIY customers (domestic and export) – Looking to install your metal building yourself? We can drop the building materials at your site and give you tips on how to install your metal building.

Get A Free Quote

To get the information you need on your steel building project please fill out the contact form below.


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